Help: Answer

FAQ

Do you ship to my country?
	Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.
Has my order shipped?
	You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment. Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status.
How do I contact you?
	Please click here for our company contact information.
How do I create an account?
	1) Click the "My Account / Order Status" link at the top right side of our site. 2) Enter your email address. 3) Select "I am a new customer". Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
Low Price Guarantee
	It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!
How do I edit my account information?
	Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
I have a question on my charges.
	Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
What are my payment choices?
	Paypal is our exclusive method of payment. Please note that we will not ship your order until we receive payment from you.
How do I track my order?
	Click the "My Account / Order Status" link at the top right hand side of our site to track your order. See also Shipping & Deliveries information.
I need a copy of my receipt/invoice.
	Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my order ship and what are my shipping charges?
	Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
Can I return ordered item?
	All sales at ignitioncontrols.com are final. See our return policy here
I forgot my password.
	Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.