Shipping Policy

Last updated: October 1, 2026


At ignitioncontrols.com, we are committed to providing our customers with fast and reliable delivery worldwide. This Shipping Policy explains how we process and ship orders.

1. Delivery Area

We ship worldwide, including the European Union, the United Kingdom, Switzerland, the United States, Canada, Australia and many other destinations. Information on availability and shipping costs for your country is displayed in our checkout section before you place your order.

2. Order Processing Time

Orders are usually processed within 1–2 business days from the date they are placed. Orders placed on weekends or public holidays are processed on the next business day.

3. Shipping Methods and Delivery Time

All shipments are handled by DHL. Within the European Union, we offer two options: express delivery by air and standard delivery by road. For destinations outside the European Union, we offer express air delivery only. Indicative delivery times are set out below. Detailed information regarding delivery methods, estimated times and costs is provided during the checkout process before you confirm your order.

Destination                                       Service                              Indicative delivery time

European Union                       DHL Express (air)                             Next business day

                                         DHL Express or DHL Parcel (road)            2–5 business days

United Kingdom                   DHL Express (road or air)                    2–4 business days

Switzerland                           DHL Express (road or air)                    2–3 business days

United States/Canada         DHL Express (air)                                  2–4 business days

Australia                                DHL Express (air)                                  4–7 business days

Other destinations              DHL Express (air)                                 5–10 business days


Delivery times are indicative and may vary during holidays, peak shipping periods, or due to customs clearance or other circumstances beyond our control.

4. Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a carrier tracking number, so that you can monitor the status of your shipment online.

5. Shipping Costs

Shipping costs depend on the selected delivery method, the weight and dimensions of the shipment, and the destination. The exact cost is calculated and displayed at checkout before you complete your purchase.

6. Damaged or Lost Parcels

Please inspect your parcel immediately upon delivery. If the packaging is visibly damaged, please refuse the delivery or ask the carrier to note the damage on the delivery document (damage report). If you discover damage after opening the parcel, or if your parcel does not arrive, please contact us within 7 days of delivery using the details below.

In accordance with applicable consumer law, we bear the risk of loss of or damage to the goods during transit until you, or a third party you have designated (other than the carrier), take physical possession of the goods. We will arrange a replacement, redelivery or a refund as appropriate. Title to the goods passes to you upon delivery.


7. Shipping Outside the European Union

For orders delivered outside the European Union (including the United Kingdom and Switzerland), any customs duties, import taxes, clearance fees and other customs-related charges imposed by the authorities of the destination country are the responsibility of the recipient.

Please check the applicable customs and tax rules in your country before placing an order. Customs clearance may extend the delivery time beyond the estimates shown at checkout.

8. Returns

For information about your right to withdraw from a contract and our returns procedure, please see our Return and Refund Policy.

If you have any questions regarding shipping, please contact us at [email protected].